Thank you for shopping with Harika Wear! We are dedicated to providing you with high-quality Islamic fashion, and your satisfaction is very important to us.
Refund & Return Window
We accept refund or return requests within 7 calendar days of receiving your order. After this period, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return:
- The item must be unused and in the same condition as when you received it
- It must be in its original packaging with all tags attached
- Proof of purchase (order confirmation or invoice) must be included
Non-returnable items:
- Gift cards
- Sale or clearance items
- Personalized or customized products
To start a return:
Please email us at info@harika.anas-taj.com with your order number and reason for return. We will provide instructions on how and where to send your package.
Return Shipping
Customers are responsible for paying the shipping costs for returning items unless the product was damaged, defective, or incorrect upon arrival.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within 5–10 business days.
Please note: original shipping fees are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, please contact us immediately with photo evidence. We will resolve the issue promptly with a replacement or full refund.
Shipping Policy
We proudly deliver to all cities and regions in Türkiye.
- Delivery time: 2–3 business days
- Shipping provider: [Yurtiçi kargo]
- Tracking details will be emailed to you once your order ships
Questions?
For any inquiries related to returns, shipping, or your order, don’t hesitate to contact our customer service team at info@harika.anas-taj.com.